10 Top frequently asked questions about prepaid meters

10 Top frequently asked questions about prepaid meters

10 Top frequently asked questions about prepaid meters 1

1. What is a prepaid meter?

A prepaid meter is a device that measures the electricity consumption like a conventional meter with the added feature that credit may be loaded and once that credit is exhausted, the meter cuts off the electricity supply.

2. How do prepaid meters work?

A prepaid electricity meter is installed and credit tokens are purchased and loaded by the consumer onto that meter.  The units purchased are counted down by the meter and once the credit reaches zero, the meter cuts off the electricity supply.  There are many different makes and models of prepaid meters and they all work essentially in this way.

3. How accurate are prepaid meters when compared to conventional meters?

In our experience, with the SABS approved, locally produced meters that we use, we are confident that they are as accurate when compared to conventional meters.

4. What are the benefits of a prepaid meter?

There are numerous benefits, some of which include:

  1. better control over electricity spend,
  2. saving electricity as consciousness of usage increases
  3. electricity bills come under the control of the consumer
  4. electronic counting down of units to indicate to consumer when budget will be exhausted

5. What is the difference between a council prepaid meter and a sub / private prepaid meter?

In a nutshell, the Council provides council prepaid meters, and sub prepaid meters are provided privately.  A person would apply for a council prepaid meter when they need the meter for their own use.  A person would apply for a sub prepaid meter when there are several consumers on one property or when they have tenants and would like to collect consumption in advance of use.  An article with more information on private prepaid meters click here.

6. How do I apply for a council/Eskom prepaid meter?

If you require a council prepaid meter (to get off the council billing system), you need to apply with the council or Eskom, you need to apply with the entity that bills you for electricity.  You can find more information here (at the bottom of the page):

7. How do I apply for a private/sub prepaid meter?

Simply fill in an enquiry form on our website and we will get back to you with all the requirements.  You will need to complete an application form and send us 1-3 months of your council bill (to set the rate correctly).

8. How do private/SUB prepaid meters work?

The consumer/tenant purchases prepaid electricity tokens for their prepaid sub meter and loads the token onto their meter in the usual way.  At the end of each month the total revenue collected on the prepaid sub meters is paid to the property owner’s bank account, who in turn pays the supply authority (eg Council or Eskom).  For a more in depth explanation on how sub prepaid meters work read

9. Can you supply sub prepaid meters for a Body Corporate or similar set up?

Yes, this system works perfectly for a body corporate with a bulk supply.  We have three user friendly vending options available (see How it Works).  In a similar way as described above, all the funds purchased on the prepaid meters is paid into the Body Corporate bank account who in turn pays the supply authority (eg Council or Eskom).  Find out more about prepaid meters for a body corporate click here

10. Where can my tenants buy tokens?

JKNV Energy offers the following convenient purchase outlets:

  • Pick n Pay stores
  • Checkers Hyper
  • Spars
  • Uni Pin outlets
  • BP Express stores
  • FNB internet banking, FNB cell phone banking & FNB ATMs
  • Standard Bank, ABSA, Nedbank internet banking
  • Online:  Credit Card purchases via EasyPay or iCharge24
  • Phone App: EasyPay or iCharge24

If your question was not answered here, please see additional Prepaid Meters FAQs

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